Frequently Asked Questions
Clear starting points for product selection, OEM packaging, samples, quotation, and order review.
Prepare the quotation context
You do not need every specification at the first contact. These details give our team a clear starting point.
- Product category or SKU
- Destination market
- Target quantity
- Packaging or artwork needs
Product and quotation questions
Open a question to review the current buyer guidance. Product-specific commercial details remain subject to confirmation.
Which product categories are available?
The first catalog includes facial tissue, toilet paper, lotion tissue, cotton tissue, pocket tissue, hanging tissue, wet wipes, disposable bath and face towels, napkins, kitchen paper, and hand paper towels.
Do you support OEM / ODM packaging?
Private-label options are reviewed per product. Share the product form, pack count, target market, artwork status, and labeling requirements in your inquiry.
What is the MOQ?
MOQ is not published as a generic figure. It depends on the product, material, packaging, printing, and order configuration and is confirmed in the quotation.
Can I request samples?
Request the product or SKU through the inquiry form. Sample availability, specification, freight, and timing are confirmed for the selected item.
How long is the lead time?
Lead time is confirmed after the product specification, packaging, quantity, and order basis are agreed. No unverified lead time is published on the website.
Can you provide certificates or market documents?
Provide the destination market and required document list. Availability is checked and confirmed before quotation.
How do I receive a quotation?
Submit the product, target quantity, destination, packaging needs, contact details, and any reference file. The form records the product ID, SKU, URL, and campaign context when available.